Follow Italy is a well-established brand that offers a wide range of products and services in Italy. With a strong focus on quality, affordability, and customer satisfaction, Follow Italy has gained a reputation for excellence in the market. The brand prides itself on delivering top-notch products that cater to the needs and preferences of its customers. Whether it's fashion, lifestyle, or travel essentials, Follow Italy aims to provide an unmatched shopping experience for its customers. With a commitment to innovation and creativity, Follow Italy continues to evolve and adapt to meet the changing demands of its customers. As a reputable brand in Italy, Follow Italy strives to create a positive impact in the market and build long-lasting relationships with its valued customers.
Reviews
Top
Purchased a 120x80 plywood crate on Wednesday 15th at 11pm, it arrived today Monday 20th from France and delivered by Arco Spedizioni.
Reasonable times and low costs (€125 including VAT and shipping).
The case honestly doesn't give a sense of robustness, the sides are quite 'soft' and flex.
The shipment leaves tomorrow, let's hope for the best 🙃
Good morning, I sent an email reporting an anomaly regarding the product count + shipping costs. In the shopping cart, the sum of the purchased good + shipping is made, then VAT is applied. Sorry but this calculation method is wrong, given that on your site in the "General conditions of sale" section it is not specified that the transport cost of €8.90 is without VAT, therefore the product I purchase must be VAT and then added up shipping €8.90. Otherwise, is the calculation made "anomalous", or rather not legal?
I bought a small table to work on the PC. from home. It turned out to be sturdy and easy to assemble. Once I opened the box, I saw that one of the feet was defective and the table was unstable. I then contacted customer service and sent photos. After a couple of days they fixed the problem and sent a new table for free. I am therefore very satisfied both with the quality of the product I purchased and with the seriousness of this company which, without unnecessary delay, solved the problem.
Let's say that the slogan "delivery within 48 hours" is as flashy as it is useless; confirmed order (already paid with prepaid) on 6/2, to date, after several reminders and no return, I am told that the company will request the courier (for the third time)... little professionalism and even less seriousness! A company that focuses everything on online orders and on the speed of deliveries, you have major flaws in the after-sales assistance and follow-up...probably, or rather definitely, because it has already been paid!!!
Terrible delivery service. We have been waiting for delivery for 6 weeks. Manutan also managed to send the goods back to Holland, instead of delivering to Milan. In the face of sustainability. Various phone calls/emails to the call center result in nothing, no helpful response. "We'll check and let you know"...after which NOTHING happens
I need help,
Manutan does not respond upon complaints regarding false delivery
All in all a werry bad customer service
What to do???
Manutan does not respond to complaints regarding incorrect deliveries
All in all terrible customer service
What to do ???
I need help, please see included emails, I have not received any response to incorrect delivery. What to do ???
####
to the right person
It is inconceivable to me that I have not received any response to my request regarding incorrectly delivered goods.
I look forward to their prompt response.
to the right person It is inconceivable for me not to have received any response to my inquiry regarding incorrectly delivered goods. I look forward to their prompt reply.
HORRIBLE!!! I placed an order for €1000!!!
I solicited with 3 emails and called 15 times NO ONE EVER ANSWERED ME! Order placed at the beginning of December with promise of delivery in January and now in March…???? Absurd teasing... no one contacts you!
Location
Via E. de Amicis, 67, 20092 Cinisello Balsamo MI, Italy
Hours
-
Monday
09:00 AM - 06:00 PM
-
Tuesday
09:00 AM - 06:00 PM
-
Wednesday
09:00 AM - 06:00 PM
-
Thursday
09:00 AM - 06:00 PM
-
Friday
09:00 AM - 06:00 PM
- Saturday Close
- Sunday Close
Liked by Others
Tecno Wood Srl - Brico Legno Store
10 reviews
Via Ettore D'amore, 26, 73012 Campi salentina LE, Italy
Arredamenti Riuniti - Mobilificio Bergamo
16 reviews
Via Pietro Nenni, 51, 24050 Calcinate BG, Italy
